Last updated: 1 September 2026
PranaMind Therapy (ABN 95560756426) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and, where applicable, the Health Records and Information Privacy Act 2002 (NSW).
Information we collect
We collect personal information you provide to us, including your name, contact details, date of birth, health history and information relevant to the services you request. We collect this information directly from you via our website forms, email, telephone and in-session discussions.
How we use your information
Your information is used to provide and manage your therapy, communicate with you about appointments, process payments and health fund claims, and — with your consent — send occasional updates. We do not sell or rent your personal information to third parties.
Storage and security
Client records are stored securely and access is restricted to authorised personnel. Electronic records are protected by password and encryption. We retain health records for the period required by law.
Disclosure
We may disclose personal information with your consent or where authorised or required by Law.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us at hello@pranamindtherapy.com.au.
Website and cookies
Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.
Terms of service
Hypnotherapy/Psychotherapy & Energy healing are complementary therapies and does not replace medical or psychological treatment. Results vary between individuals. PranaMind therapy service do not provide emergency medical or psychiatric care and are not a substitute for care from an appropriately qualified health professional where such care is required. Appointments cancelled with less than 24 hours' notice may incur the full session fee. By booking with PranaMind Therapy you agree to these terms.
Contact
If you have any questions or a complaint about privacy, please contact us at hello@pranamindtherapy.com.au or 0416365035. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC).